1. Qualification
Clarify the company, market objective, target buyer, commercial expectations, management owner, and the key conditions required for a workable engagement.
- Continue
- Request more information
- Redesign the engagement
- Decline the engagement
2. Market and role assessment
Define the role scorecard, responsibilities, expected outputs, language requirements, authority limits, internal reporting line, and initial 30/60/90-day objectives.
3. Operating-model selection
Select the appropriate service path, local support level, management responsibilities, workspace requirements, and employment or operating structure before recruitment begins.
- Talent Launch
- Managed Specialist
- Market Entry Pod
4. Candidate sourcing and assessment
Source suitable candidates and assess language ability, commercial judgment, practical skills, communication, reliability, and role-specific capability.
- Structured interview
- Language assessment
- Commercial exercises
- Reference checks where appropriate
5. Academy and client certification
Complete LaunchBase Academy and client-specific preparation covering the offer, target buyers, approved messaging, CRM discipline, reporting, authority limits, and simulated commercial work.
6. Onboarding and deployment
Complete the agreed onboarding, workspace, equipment, systems, access, policies, product training, and documented 30/60/90-day deployment plan.
7. Management, reporting and improvement
Review weekly priorities, tasks, CRM activity, meetings, market learning, pipeline movement, training needs, and management issues through Synnova-supported reporting and human review.
- Weekly priorities and local management
- Employee coaching and client input
- Monthly review and corrective action
- Continuous improvement and agreed continuity process